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Frequently Asked Questions about ISACA Membership

To access the latest information on Membership FAQ, use the link Click Here
Or select Membership section on http://www.isaca.org and then proceed with Frequently Asked Questions on the Membership page.

Following is a list of FAQs:

How do I renew my membership online?

You must first log on to the www.isaca.org web site using your personal access credentials; the secure login area is located on the upper right-hand corner of the ISACA home page. Upon login, you will be directed to MY ISACA, which includes a link to MY RENEWALS in the left margin.

   
How do I notify ISACA of my new address, phone, etc.?
To update your ISACA profile, login to your profile at www.isaca.org. Once you are logged in, click the My Profile link on the left-hand navigation menu. You will then have the option to edit your profile.
   
Do I have to join a local chapter?
If you live or work within 50 miles/80 km of a chapter's territory, you must belong to a chapter and pay both local chapter dues and international dues.
   
Does my local chapter have a web site?
Review our list of chapters with web sites. This list is updated frequently, so check back often if you do not see your chapter listed.
   
What are the benefits of membership?/td>
A list of membership benefits is available in the Membership area of the ISACA web site
   
Is membership refundable or transferable?
ISACA membership is non-refundable due to the immediate availability of free downloads and benefits for members. ISACA membership is open only to individuals, and is non-transferable.
   
Are there any online discussion groups I can participate in?
There are currently five listservs sponsored by ISACA, ITGI and ISACA chapters. These discussion forums are: Sarbanes-Oxley, IT Governance, COBIT, Information Security Manager and General Audit, Control & Security Topics. Information on subscribing to all listservs is available here.
   
How can I have my username and/or password sent to me?
You can request to have your username and password e-mailed to you by going to www.isaca.org/login. Choose "e-mail address lookup" and then enter your last name (family name) and e-mail address, and follow the prompts. You will have the option to request to have your login credentials e-mailed to you. Once you receive the e-mail and log into your account, you can click on "My Profile" and change your username and password, if you wish. Please DO NOT ADD yourself to the site by creating a new record; only your pre-existing member record will enable you to access the member-protected areas of the ISACA website.
   
What are my payment options when I place an order online?
On the payment screen of your online order you have the option to either pay by American Express, MasterCard, Diners Club, VISA, check or bank/wire transfer. To select a form of payment, click on the drop-down menu arrow next to the text, "American Express", and make your selection. Then follow the prompts. If you choose bank/wire transfer or check payment, you will arrive at a screen containing further details to assist you in making your payment.
   
How do I change my chapter affiliation to another chapter?
You may change your chapter affiliation by logging into the ISACA web site at www.isaca.org and then clicking on “My Profile” on the left hand side. Here, you will be able to edit your profile information and change your chapter affiliation. After you transfer, the new chapter will see your information on their chapter roster and can include you on all chapter notifications, mailings, etc. If you wish to contact them first, you can access their contact information at www.isaca.org/chapters.
   

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